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1. Purpose and seller. These terms and conditions govern sales of Laneora products on laneora.com to customers in France, Spain and Germany. Seller: Elysium Compagny LLC, 8206 Louisiana Blvd NE, Ste A #10165, Albuquerque, New Mexico 87113, United States. EIN: 32-0747786. Contact: contact@laneora.com, +1 (505) 273-3005.
2. Prices. Prices are shown in euros, inclusive of all taxes. Delivery costs are free unless otherwise stated.
3. Order and payment. Payment is made by bank card or any other payment method offered at checkout. The order is validated once payment has been confirmed and is followed by a confirmation email.
4. Delivery. Each sofa is prepared to order then dispatched within 30 to 40 days. Delivery is free in France, Spain and Germany, to the room of your choice. Full details are given on the Delivery page.
5. Right of cancellation. contact@laneora.com You have a period of 30 days from receipt to cancel, without having to give a reason. The product must be returned complete and in good condition, in its original packaging if possible. Returns are free: we arrange collection. The refund is made within 14 days of recovery of the product, to the original payment method.
6. Warranties. Products are covered by the 2-year statutory warranty of conformity and the statutory warranty against hidden defects.
7. Personal data. See our Privacy policy.
8. Governing law and disputes. Failing an amicable resolution, European consumers may use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.